CART Captioning Services

CART (Communication Access Realtime Translation) is our gold standard service — live human captioning delivered by a professional writer directly to any screen or platform, providing equal access for deaf and hard-of-hearing participants in real time. ADA Section 508 compliant.

Remote Live English-Language CART Captioning

Available with real-time AI translation into 100+ languages — an affordable add-on for multilingual events and global audiences.

Real-time human captioning delivered live to any screen, platform, or display. Our professional captioners cover everything from university lectures and corporate meetings to medical seminars, theatrical productions, and large conferences.

  • Live captions delivered directly to participant screens or displays
  • Integrates with Zoom, Teams, Webex, and in-person setups
  • Optional Human Review add-on — a live editor monitors captions in real time and corrects any remaining errors or typos as they happen
  • Complimentary standard transcript included with every session
  • Optional Premium Transcript upgrade available
  • 1-hour minimum; billed in 15-minute increments
  • Schedule at least 48 hours in advance
Scheduling

Required at least 48 hours in advance via scheduling@liveaccessmedia.com. Late requests accepted subject to availability.

Built-In Reliability

Our CART service is backed by a cutting-edge AI failsafe — giving you virtual 100% uptime for every event. If no captioner is secured, no charge applies.

Billing

Invoices sent monthly. Payment due within 30 days. Multi-session packages available upon request.

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Real-Time AI Translation — 100+ Languages

Add real-time AI-powered caption translation to any English CART session. Participants can follow along in their preferred language simultaneously — ideal for multilingual events, international conferences, and global audiences.

Affordable add-on to English CART · Per-language rate applies

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Remote ASL / VRI Interpreting

Professional remote American Sign Language interpreting via video for any live event, meeting, or webinar. Our ASL interpreters connect via Zoom, Teams, Webex, and more.

Virtual · Any platform · Any event size

Post-Event Transcript — Included with Every CART Session

Every CART session includes a complimentary Standard Transcript. A Premium Transcript upgrade is available for publication-ready documents.

Standard Transcript

Complimentary
DeliveryWithin 24 hours after event end
EditingSpelling, grammar, punctuation checked; minimal corrections for readability
FormatTitle header, paragraphs, speaker labels (if applicable)
Accuracy~98% based on live feed quality
Best forADA compliance, internal records, quick reference

Premium Transcript

Optional Upgrade
DeliveryWithin 24 hours (priority processing)
EditingAll of Standard + stutters/repeats removed; consistent terminology; extra QA passes
FormatPublication-ready; clear speaker ID; suitable for direct sharing or distribution
Accuracy98.5–99%+ with deeper post-event refinement
Best forWebinars, professional meetings, client-facing or published content
Late Requests

Requests under 48 hours accepted subject to availability and may incur a surcharge. Contact us — we'll do our best.

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After-Hours Events

A surcharge applies for events outside regular business hours (Mon–Fri, 8am–8pm CT).

Cancellation Policy

Cancel by email at least 24 hours before event start at no charge. Late cancellations billed at full estimated cost.

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Multi-Session Packages

Regular or high-volume clients can request custom packages and retainer agreements. Contact us for details.

✦ New Service

AI-Assisted Live Captioning

A more affordable captioning option with enterprise-grade accuracy, speaker distinction, and seamless integration with Zoom, Teams, and more — delivering real-time captions to any device.

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AI Speed. Real Results. Lower Cost.

Our AI captioning service uses enterprise-grade speech recognition paired with custom event vocabulary dictionaries and speaker distinction — giving your attendees accurate, real-time captions on any device. A complimentary transcript is included with every session. For events with strict ADA or legal accessibility requirements, we recommend our Human CART or AI + Human Review service — which provides the highest level of verified accuracy.

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AI Live Captions

Enterprise-grade ASR · custom vocabulary · speaker distinction · accessibility-supportive

Real-time AI captions delivered live to a unique viewer URL — your attendees open a link on any phone, tablet, laptop, or room display. No app download required.

  • Live captions delivered to a unique viewer URL — works on any device
  • Custom event dictionary — proper nouns, terminology, names recognized accurately
  • Speaker distinction — captions indicate when a new speaker begins
  • Complimentary transcript delivered within 24 hours
  • Compatible with Zoom, Microsoft Teams, YouTube Live, and more
  • Supports organizational accessibility goals — contact us to discuss compliance requirements for your specific event
Best For

Webinars · town halls · training sessions · online classes · academic lectures · internal meetings · virtual conferences

Setup

Fast setup — provide your event details and vocabulary list. We generate a unique viewer URL you share with attendees before the event.

Transcript

Complimentary standard transcript included. Premium transcript upgrade available for publication-ready documents.

A note on ADA compliance: AI captions are designed to support accessibility and are suitable for many internal meetings, webinars, and training events. For events with strict legal ADA requirements — such as public-facing events, government proceedings, or situations involving deaf employees or students — we recommend our Human CART or AI + Human Review service, which provides certified, verbatim-level accuracy. Not sure which is right for your event? Contact us and we'll advise.
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AI + Human Review

Add a live operator who monitors the captions in real time — correcting errors, assigning named speaker labels, and inserting non-verbal annotations like [LAUGHTER] or [APPLAUSE].

Best for conferences, panels & public events

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Multi-Platform Output

Captions can be pushed simultaneously to Zoom's closed caption track, Microsoft Teams, YouTube Live, and Streamtext — so your existing platform URLs continue working.

No disruption to your existing setup

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Live Translation Add-On

Add real-time AI caption translation into 100+ languages alongside your English AI captions — ideal for multilingual events and international audiences.

Per-language rate applies

Ready to try AI captioning? Contact us with your event details and we'll get you set up quickly — often same week for AI sessions.

✉️ Get a Quote

Captioning, Transcription & Audio Description

AI-assisted production with professional human review. All services are ADA Section 508, WCAG 2.1 AA, and FCC compliant. Standard and Premium tiers for every service — contact us for a custom quote.

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Post-Production Captioning

AI transcription + professional human review — toggleable or burned-in captions for any video.

Standard — AI + Human Review

ServiceAI transcription + light human QA; platform-ready captions
EditingFull spelling/grammar/punctuation; filler words minimized; basic line breaks and positioning
Accuracy99%+ — well-proofed, AI-assisted human captioning
ComplianceFCC / WCAG 2.1 basics: sync, readability, speaker labels
SLA24–48 hrs (up to 60 min); longer files scale to 3–5 business days
Best forWebinars, training videos, intranet, educational content, ADA compliance
Closed:.srt.vttYouTubeVimeoLMS
Burned-In:Re-encoded MP4Source file returned

Premium — AI + Deep Human Review

ServiceAI transcription + deep human QA; publication-grade captions
EditingAll of Standard + aggressive cleanup: stutters, repeats, false starts removed; consistent terminology; extra QA passes
Accuracy99.5%+ — enhanced QA for publication-grade confidence
ComplianceFCC / WCAG 2.1 AA + extra passes; suitable for legal and published content
SLA24–48 hrs with priority processing; same file-length scaling
Best forHigh-visibility content, published websites, legal/HR, client-facing video
Closed:.srt.vttAdditional formats on request
Burned-In:Re-encoded MP4Visual clarity check
Rush available (12–24 hrs) for both tiers. Minimum charge: 5 minutes. Difficult audio may incur a surcharge. Volume discounts for projects over 60 minutes — contact us for a custom quote.
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Transcription Services

Word-for-word AI + human-reviewed transcripts for any recorded audio or video file.

Standard — AI + Human Review

ServiceAI transcription + human QA; word-for-word transcript of recorded audio/video
EditingFull spelling/grammar/punctuation; filler words minimized; basic readability improvements
FormatClean paragraphs, speaker labels if multi-speaker, title/header added
Accuracy99%+ — well-proofed post-production standard
DeliveryClean Word or PDF document within 24–48 hours
Best forInternal use, meetings, podcasts, educational content, quick professional sharing

Premium — AI + Deep Human Review

ServiceAI transcription + deep human QA; publication-grade word-for-word transcript
EditingAll of Standard + aggressive cleanup: stutters/repeats/false starts removed; consistent terminology; extra QA passes
FormatPublication-ready; extra passes for clean, consistent formatting
Accuracy99.5%+ — enhanced QA for publication-grade confidence
DeliveryWord or PDF with priority processing; suitable for direct publishing or client distribution
Best forHigh-visibility content, website publishing, client-facing documents, legal/HR records
Rush available (12–24 hrs) for both tiers. Minimum charge: 5 minutes. Volume discounts for projects over 60 minutes — contact us for a custom quote.
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Audio Description (AD) Services NEW

AI-generated, human-reviewed audio description for blind and low-vision audiences. ADA / WCAG 2.1 compliant.

Audio Description (AD) narrates the visual content of your videos for blind and low-vision audiences — an increasingly required accessibility deliverable under the ADA and WCAG 2.1 Level AA standards. Our AD is AI-generated and thoroughly human-reviewed, written in present tense, active voice, with objective visual descriptions timed to fit within the natural pauses of your video. Every order includes scene and setting descriptions, on-screen text, speaker identification, and significant action narration. Delivered in a professional AI synthesized voice — clear, neutral, and broadcast-quality.

Standard AD

Turnaround5 business days (up to 60 min); longer files 7–10 days
QA LevelFull human review: accuracy, timing, AD best practices, no interpretive language
VoiceProfessional AI synthesized voice — clear, neutral, broadcast-quality
Best forPlanned accessibility projects, existing video libraries, corporate training

Rush AD

Turnaround2 business days (up to 60 min)
QA LevelExpedited human review — same standards, faster turnaround
VoiceProfessional AI synthesized voice — clear, neutral, broadcast-quality
Best forUpcoming compliance deadlines, new video launches, time-sensitive publishing

Same-Day AD

Turnaround24 hours. Files must be 30 min or less for guaranteed delivery.
QA LevelFocused human review — core compliance and timing checked
VoiceProfessional AI synthesized voice — clear, neutral, broadcast-quality
Best forLegal/regulatory deadlines, urgent compliance, event-driven publishing
All Formats Included:MP3 NarrationTwo-Track MP4Open Described MP4
All AD services include: scene/setting description, on-screen text, speaker identification, and significant action narration. Minimum charge: 5 minutes. Volume discounts available — contact us for a custom quote.

April 24, 2026 — WCAG 2.1 Level AA Deadline

Under updated ADA requirements, your organization's captions must meet strict accessibility standards. Live Access Media ensures every deliverable meets or exceeds all requirements.

Real-time captions must be provided live or simultaneously with any streamed video content.

All spoken dialogue must be fully included and accurately represented in captions.

Non-speech audio — sound effects, tone of voice, and meaningful background sounds must be captured.

Accurate synchronization — captions must be precisely timed with corresponding video.

Readable presentation — appropriate font size, strong contrast, and correct positioning required.

Audio Description required for all pre-recorded video with significant visual information.

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The WCAG 2.1 deadline has passed. If your organization hasn't yet addressed accessibility compliance, now is a great time to get started. Contact us today and we'll make it easy.

The Live Access Media Difference

We combine technology with human expertise to deliver accurate, accessible, and compliant services — every time.

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Gold Standard CART

Human CART captioning delivered live by a professional writer to any screen or platform — the highest accuracy available and the benchmark for ADA compliance.

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Built-In Reliability

Our CART service is backed by a cutting-edge AI failsafe, giving you virtual 100% uptime for every event — so you're never left without captions when it matters most.

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AI + Human Review

Our hybrid approach delivers AI speed with human accuracy — ensuring compliance and quality on every deliverable, live or post-production.

Fast Turnaround

Standard and rush options for every service. Tight deadline? We deliver without compromising quality.

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Outstanding Customer Service

Responsive, attentive, and hands-on — we handle every detail so you can focus on your event. Second-to-none responsiveness.

Accessibility Services for Every Organization

From university lecture halls to corporate boardrooms, Live Access Media provides CART captioning, transcription, and audio description services for organizations of every size and sector.

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Colleges & Universities

CART captioning for lectures, seminars, and campus events. We serve major universities across the US, helping institutions meet ADA and Section 508 requirements for deaf and hard-of-hearing students.

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Corporations & Businesses

Real-time captioning for corporate meetings, webinars, town halls, and training videos. Make your workplace inclusive and your video content WCAG 2.1 compliant.

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Government Agencies

Section 508 compliant CART captioning and audio description services for federal, state, and local government events, hearings, and public-facing video content.

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Nonprofits & Associations

Affordable accessibility services for nonprofit organizations, professional associations, and advocacy groups. We help mission-driven organizations be fully inclusive.

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Healthcare & Medical

Accurate real-time captioning for medical seminars, patient education videos, and healthcare conferences. Our captioners have expertise across a wide range of medical terminology.

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Events & Conferences

Live CART captioning for in-person and virtual conferences, panels, and large-scale events. Remote setup means no on-site equipment — we integrate seamlessly with your existing platform.

Frequently Asked Questions

Everything you need to know about our accessibility services — answered clearly and quickly.

CART stands for Communication Access Realtime Translation. It is live, real-time human captioning that converts spoken words into text instantly — providing equal access for deaf and hard-of-hearing participants. A professional captioning writer transcribes every word as it is spoken, and captions appear live on any screen or device. CART is the gold standard for ADA and Section 508 accessibility compliance.

Our Human CART, AI + Human Review, post-production captioning, transcription, and audio description services all meet or exceed ADA, WCAG 2.1 Level AA, Section 508, and FCC requirements. Our standard AI Live Captioning tier is designed to support accessibility and is suitable for many internal meetings and webinars — however, for events with strict legal ADA requirements, such as public-facing events, government proceedings, or situations involving deaf employees or students, we recommend Human CART or AI + Human Review, which provides certified, verbatim-level accuracy. Not sure which is right for your event? Contact us and we'll advise.

Human CART uses a professional stenographer who types every word in real time — delivering the highest possible accuracy and meeting the strictest ADA requirements. It is required for legal proceedings, public government events, and situations involving deaf employees or students with specific accommodation needs.

AI Live Captioning uses enterprise-grade speech recognition with a custom vocabulary dictionary. It is more affordable, great for internal meetings, webinars, town halls, and training sessions, and includes a complimentary transcript. For maximum accuracy, you can upgrade to our AI + Human Review option, where a live operator monitors and corrects captions in real time.

The easiest way is to fill out our quote request form below, or email us directly at scheduling@liveaccessmedia.com. For CART captioning, we ask for at least 48 hours advance notice, though short-notice requests are usually accommodated. For AI captioning, post-production captioning, transcription, and audio description, contact us anytime and we'll respond quickly.

Yes! Rush and same-day options are available for most services:

  • CART Captioning: Short-notice requests are usually accommodated — contact us and we'll confirm availability quickly
  • Post-Production Captioning & Transcription: Rush turnaround available in 12–24 hours
  • Audio Description: Rush (2 business days) and Same-Day (24 hrs, up to 30 min) options available
  • AI Live Captioning: Flexible scheduling — short-notice and next-day setup available for most events

We integrate seamlessly with all major platforms including Zoom, Microsoft Teams, Webex, YouTube Live, Vimeo, Streamtext, and most LMS platforms. No special equipment is required — our services are delivered remotely. For in-person events, we connect to your existing display setup. For AI live captioning, attendees receive a dedicated viewer URL they can open on any phone, tablet, laptop, or monitor — no app download needed. For CART sessions, captions can similarly be pushed to a viewer URL or directly into your platform's caption track.

Audio Description (AD) narrates the visual content of videos — scene descriptions, on-screen text, speaker identification, and action — for blind and low-vision audiences. It is required under ADA and WCAG 2.1 Level AA for pre-recorded video with significant visual information. Any organization publishing video content on a public website, in a learning management system, or for government use likely needs audio description to be compliant. We offer Standard, Rush, and Same-Day turnaround options.

Yes. We offer real-time AI caption translation into 100+ languages as an add-on to both Human CART and AI live captioning sessions. This allows participants to follow along in their preferred language simultaneously — ideal for multilingual events, international conferences, and global virtual audiences. A per-language rate applies.

Yes — every CART session includes a complimentary Standard Transcript delivered within 24 hours of the event. It includes spelling, grammar, and punctuation corrections and is suitable for ADA compliance records and internal use. A Premium Transcript upgrade is also available for publication-ready, client-facing documents with deeper editing and a 98.5–99%+ accuracy guarantee.

Request a Quote or Schedule Services

Ready to make your content accessible? Contact us for a custom quote, to schedule a service, or just to ask questions. We make accessibility easy — and we respond fast.

Send Us a Message